> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vistaly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get feedback

> Retrieve a single feedback entry, including its full body text and metadata. Use this to read the complete feedback content (the list endpoint only returns a short preview).



## OpenAPI

````yaml https://api.vistaly.com/v1/swagger.json get /v1/feedback/{feedbackId}
openapi: 3.1.0
info:
  contact:
    email: support@vistaly.com
    name: Vistaly Support Team
  description: >-
    Vistaly's public API for interacting with our platform, enabling developers
    to integrate with various features such as feedback, cards, and system
    health.
  termsOfService: https://vistaly.com/terms-of-service
  title: Vistaly API
  version: '2025-06-21'
servers:
  - description: Production server
    url: https://api.vistaly.com
security: []
tags:
  - description: System-related endpoints to interact with the overall service.
    name: system
  - description: >-
      Endpoints related to card management, including the creation and
      modification of card metrics and related data.
    externalDocs:
      description: Learn more about Cards
      url: https://docs.vistaly.com/en/card-types/overview
    name: cards
  - description: >-
      Endpoints for handling insights data, such as user feedback and interview
      records.
    externalDocs:
      description: Learn more about Insights
      url: https://docs.vistaly.com/en/insights/overview
    name: insights
paths:
  /v1/feedback/{feedbackId}:
    get:
      tags:
        - feedback
      summary: Get feedback
      description: >-
        Retrieve a single feedback entry, including its full body text and
        metadata. Use this to read the complete feedback content (the list
        endpoint only returns a short preview).
      parameters:
        - description: The unique identifier for the feedback
          in: path
          name: feedbackId
          required: true
          schema:
            type: string
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetFeedbackResponse'
          description: Feedback retrieved successfully
        '400':
          description: Bad request
          content:
            application/json:
              example:
                message: Bad request
              schema:
                $ref: '#/components/schemas/MessageResponse'
        '401':
          description: Unauthorized
          content:
            application/json:
              example:
                message: Unauthorized
              schema:
                $ref: '#/components/schemas/MessageResponse'
        '403':
          description: Forbidden
          content:
            application/json:
              example:
                message: Forbidden
              schema:
                $ref: '#/components/schemas/MessageResponse'
        '500':
          description: Internal Server Error
          content:
            application/json:
              example:
                message: Internal server error
              schema:
                $ref: '#/components/schemas/MessageResponse'
      security:
        - bearerAuth: []
components:
  schemas:
    GetFeedbackResponse:
      description: A single feedback entry with its full body text.
      allOf:
        - $ref: '#/components/schemas/FeedbackItem'
        - type: object
          properties:
            content:
              description: >-
                The full feedback body as plain text. May be empty until the
                feedback has been processed.
              type: string
    MessageResponse:
      additionalProperties: false
      properties:
        message:
          example: System provided message
          type: string
      type: object
    FeedbackItem:
      additionalProperties: false
      description: A single feedback entry.
      properties:
        id:
          description: The unique identifier for the feedback.
          type: string
        processed:
          description: >-
            Whether the feedback has been processed (analyzed for insights and
            opportunities).
          type: boolean
        capturedAt:
          description: ISO 8601 timestamp of when the feedback was captured/shared.
          format: date-time
          type: string
        createdAt:
          description: ISO 8601 timestamp of when the feedback record was created.
          format: date-time
          type: string
        source:
          description: >-
            Where the feedback originated (e.g. "vistaly-api", "slack-bot",
            "web-extension", "direct").
          type: string
        sourceUrl:
          description: Optional link to where the feedback originated.
          type: string
        textPreview:
          description: >-
            A short preview of the feedback content. May be empty until the
            feedback has been processed.
          type: string
        cardIds:
          description: IDs of the cards this feedback is linked to via insights.
          items:
            type: string
          type: array
        customerUserIds:
          description: IDs of the customer users associated with the feedback.
          items:
            type: string
          type: array
        insightCount:
          description: The number of insights extracted from the feedback.
          type: integer
        appUrl:
          description: A link to view the feedback in the Vistaly app.
          type: string
      required:
        - id
        - processed
        - source
        - cardIds
        - customerUserIds
        - insightCount
        - appUrl
      type: object
  securitySchemes:
    bearerAuth:
      scheme: bearer
      type: http

````