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GET
/
v1
/
feedback
/
{feedbackId}
Get feedback
curl --request GET \
  --url https://api.vistaly.com/v1/feedback/{feedbackId} \
  --header 'Authorization: Bearer <token>'
{
  "id": "<string>",
  "processed": true,
  "source": "<string>",
  "cardIds": [
    "<string>"
  ],
  "customerUserIds": [
    "<string>"
  ],
  "insightCount": 123,
  "appUrl": "<string>",
  "capturedAt": "2023-11-07T05:31:56Z",
  "createdAt": "2023-11-07T05:31:56Z",
  "sourceUrl": "<string>",
  "textPreview": "<string>",
  "content": "<string>"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
feedbackId
string
required

The unique identifier for the feedback

Response

Feedback retrieved successfully

A single feedback entry with its full body text.

​
id
string
required

The unique identifier for the feedback.

​
processed
boolean
required

Whether the feedback has been processed (analyzed for insights and opportunities).

​
source
string
required

Where the feedback originated (e.g. "vistaly-api", "slack-bot", "web-extension", "direct").

​
cardIds
string[]
required

IDs of the cards this feedback is linked to via insights.

​
customerUserIds
string[]
required

IDs of the customer users associated with the feedback.

​
insightCount
integer
required

The number of insights extracted from the feedback.

​
appUrl
string
required

A link to view the feedback in the Vistaly app.

​
capturedAt
string<date-time>

ISO 8601 timestamp of when the feedback was captured/shared.

​
createdAt
string<date-time>

ISO 8601 timestamp of when the feedback record was created.

​
sourceUrl
string

Optional link to where the feedback originated.

​
textPreview
string

A short preview of the feedback content. May be empty until the feedback has been processed.

​
content
string

The full feedback body as plain text. May be empty until the feedback has been processed.