Deep dive into KPI Trees and how to improve metric and goal execution.
“For each success metric, come up with a good counter metric that would convince you that you’re not simply plugging one hole with another.” ~ Julie Zhuo, Former Meta VP – Product DesignWhen setting a goal, ask the question: “What are we potentially giving up to focus on this goal?”
“Problem-Solution Fit - this occurs when you have evidence that customers care about certain jobs, pains, and gains. At this stage you’ve proved the existence of a problem and have designed a value proposition that addresses your customers’ jobs, pains and gains.” Strategyzer – Survival of the fittestDiscovery bridges the gaps between goals, customers, and deliverables. It connects the dots between the various opportunities (pains, gains, barriers) to the ideas for addressing them. Mapping customer pain points as opportunities between the goal and a list of solutions creates a visual map of unmet needs. The expectation is that once they are met, the goal will progress.
“OKRs are an effective goal-setting and leadership tool for communicating what you want to accomplish and what milestones you’ll need to meet in order to accomplish it.” ~ whatmatters.com