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Documentation Index

Fetch the complete documentation index at: https://docs.vistaly.com/llms.txt

Use this file to discover all available pages before exploring further.

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Import your existing Feedback repositories

If you have an existing place where all of your customer Feedback is collected, you have a few options for importing or migrating Feedback to Vistaly.

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CSV Import

To import via CSV, head to the Inbox and click the 3-dots menu. Download the sample CSV file to see the format needed to properly import your data. Here’s everything you need to know about the uploader fields:
    • the actual thing that was said that you would like to capture
    • the date that the Feedback was given
    • if the Feedback originated from a customer support tool, include the link here
    • the email address of the person who gave the Feedback
    • the first name of the person who shared the Feedback
    • the last name of the person who shared the Feedback
    • the name of the company the Feedback sharer works for
    • if you add a website to Feedback organizations, we’ll auto-group future Feedback givers with a matching email domain to that organization
If you have any existing Persons or Organizations, we’ll try to automatically associate imported Feedback with them.

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Not all fields are required!

If you don’t have all of the data supported by the uploader, that’s fine. Upload what you have, and the uploader will walk you through any errors it encounters with your data.